Shipping

Australian Orders

All domestic orders (Australia) are eligible for Free Shipping.

Express postage Australia wide is $10.00AUD

 

For Australian street addresses, PO Boxes and Parcel Lockers we use Australia Post. 

 

Standard Domestic orders should be received within 2–7 business days for metropolitan areas and 3–10 business days for rural areas. Express orders should be received within 1-3 business days depending on the destination.

 

All orders receive full tracking information, communicated via email at the time of dispatch. If you have any questions around the delivery of your parcel, please contact us at hello@northstarbaby.com.au

 

Please note that once orders have been despatched we cannot amend the delivery address or details.
 

Due to the impact of COVID-19 please note some deliveries may be delayed.
 

International Orders

New Zealand: $15.00AUD (Transit time 2-5 business days)

UK, USA & Canada: $30.00AUD (Transit time usually 7-10 business days)

 

We use Australia Post for International shipping. We are not responsible for duties or taxes incurred once parcels arrive in your designated country. Duties and taxes are dependent upon individual country regulations and are not determined, or predictable by North Star Baby. These fees may be requested upon physical delivery of items. 

 

Due to the impact of COVID-19 please note some deliveries may be delayed.

 

Additional Information

We will redeliver, replace or refund a parcel that is incorrectly addressed by us, but do not take responsibility for delivery addresses that are incorrectly provided or insufficient. 


All shipping is at the customer’s risk. Once items have been dispatched and tracking numbers provided, we do not hold responsibility for lost parcels, or packages damaged in transit.