FREE SHIPPING ON ALL ORDERS OVER $100

Shipping

Australian Orders
Shipping is a flat rate of $9.00. All orders over $100.00 are eligible for Free Shipping within Australia.
Orders will usually be dispatched within two business days.
For Australian street addresses we use Sendle and for PO Boxes / Parcel Lockers we use Australia Post. 
Domestic orders should be received within 1–4 business days for metropolitan areas and 3–10 business days for rural areas.
All orders receive full tracking information, communicated via email at the time of dispatch. If you have any questions around the delivery of your parcel, please contact us at hello@northstarbaby.com.au
Please note that once orders have been despatched we cannot amend the delivery address or details.
 
International Orders
Orders will be dispatched within two business days.
Standard Delivery Pricing:
New Zealand: $15.00AUD (Transit time 2-5 business days)
UK, USA & Canada: $30.00AUD (Transit time usually 7-10 business days)
We use Australia Post for International shipping. We are not responsible for duties or taxes incurred once parcels arrive in your designated country. Duties and taxes are dependent upon individual country regulations and are not determined, or predictable by North Star Baby. These fees may be requested upon physical delivery of items. 
 
Shipping FAQ's
We will redeliver, replace or refund a parcel that is incorrectly addressed by us, but do not take responsibility for delivery addresses that are incorrectly provided or insufficient. 

All shipping is at the customer’s risk. Once items have been dispatched and tracking numbers provided, we do not hold responsibility for lost parcels, or packages damaged in transit.